Everything in one system, from first contact to invoice.
A lot of what is on this page exists because a customer asked for it. All of it works on the same client record.
Thirty days without a card, and we help you set it up.
How it fits together
The same client, from first contact to coming back.
Pick a moment to see what makes it work. The client record is the same in every one of them.
- 1
They book
The slot is taken and confirmed before you speak to anyone.
- 2
You prepare
Diary, room and client file ready before the door opens.
- 3
They show up
An empty slot is the most expensive thing in your week.
- 4
The session
It gets your attention. The notes write themselves.
- 5
You get paid
The client leaves with the session paid and the invoice issued.
- 6
They come back
Rebooking an existing client costs less than finding a new one.
At every moment
What is always working behind the scenes
Permissions, communications, automations, AI and integrations, tied to each of the six moments.
The same appointment becomes the reminder, the session note, the invoice and the review request. You type it once.
Scheduling
The calendar, the way it really is.
Availability per practitioner and per room, drag and drop, online booking and a waiting list that fills the gaps.
Calendar
Practitioners, rooms and equipment in the same calendar — drag an appointment to another time.
Online booking
Clients book at any hour, on your site, on their own link or through WhatsApp.
Waiting list
When someone cancels, the next person on the list gets the slot and confirms with one tap.
Hours and availability
Every room and every practitioner with their own hours, and never two appointments on top of each other.
Google Calendar
Appointments show up in each practitioner's Google Calendar
Each person connects their own account if they want to, and changes follow through.
Client check-in
The client arrives, scans, and your team knows straight away
A QR code at the door, no app and no login. The calendar shows who is waiting and for how long, and you can print the posters with your logo or use a tablet at the entrance.
Clients & CRM
Everything you know about a client, in one place.
Records, history, forms, consent and tasks, without hunting in three different places.
Client record
History, notes, documents and contacts, searchable in seconds.
Automatic segments
Who missed, who stopped coming and whose pack is running out, sorted every day.
Forms and feedback
They go out by email or WhatsApp before the appointment, and the answers come back to the record.
Consent (GDPR)
Signed by email and stored with a date, for the essentials and for marketing.
Letters and reports
Attendance letters and session records in templates you adapt, with a digital signature.
Tasks
Assign one to a person and a client, with a reminder until it is done.
Google Reviews
The good reviews go to Google, the others come to you
After the session the client answers a private form first.
Communications
The messages you no longer have to write.
Reminders, confirmations, campaigns and internal alerts, sent on their own.
Unified communications
Every message from a client in the same thread, including what Mintu said.
Automated reminders
They go out the day before over WhatsApp, and fall back to SMS if the message cannot get through.
Confirmations
The client confirms in the chat, as far ahead as you set, and the calendar updates.
Segmented campaigns
Inactive clients, packs up for renewal or birthdays, with consent on by default and opens in plain sight.
Team alerts
The team knows what changed in the calendar, and the night before gets the next day.
Operational alerts
Debts, overdue tasks, waiting-list slots and payments that went wrong.
WhatsApp Business
The messages go out from the clinic's own number
We are a Meta-approved Tech Provider: connect your own WhatsApp Business number from inside Appointmint, one per location, with fifteen templates already approved. The client confirms with a button and the calendar updates.
Automations
The rules that work when nobody is looking.
You write it once — when this happens, and if this is the case, do that. Then it runs on its own, every day.
Automation engine
Five events — after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, your conditions and seven actions.
Eleven ready-made recipes
Switch on the one you want and adjust the wording. You do not have to design the rule from scratch to start.
Client pipelines
A board of stages, from first contact through to won or lost, built on the tags you already use.
Rules per stage
Fire when a client enters a stage — or when they sit in it for too long.
More than messages
Beyond WhatsApp, SMS and email: create a task, send a survey, request a Google review or move the client to another stage.
Run history
See what each rule did, to whom and when, instead of trusting that it ran.
Client Portal
Your clients sort it out themselves.
They book, pay, check their history and exchange documents without calling reception.
Client history
Shared notes and documents, always available in the portal.
Book with or without account
With a login they see their calendar and history; without one they book in seconds.
Reschedule and cancel
The client sorts it out without calling reception, within the rules you set.
Timeline
Appointments, payments and messages on one line, for the client to read whenever they want.
Documents
Reports, scans and files both ways, without living in email.
Payments and invoices
Appointments and packs paid in the portal at any hour, with the invoice to download.
Pack balance
Sessions used, sessions left and the expiry date, without having to ask the team.
Google sign-in
No passwords to create and none to forget.
Billing & Payments
The payment comes in and the invoice goes out.
MB WAY, Multibanco and card, with the invoice issued right after and tied to the session.
MB WAY, Multibanco and card
Confirmed immediately, and the appointment drops on its own if it is not paid.
Invoicing
The invoice goes out on its own once the client pays, through Cegid Vendus — software certified by the AT under nº 2230/AT.
Packs and subscriptions
Sessions, blocks of time or recurring billing, with no-show rules and end-of-pack alerts.
Tills
Each counter with its own till, and end-of-day reports per person.
Operations
The things that usually end up on your desk.
Stock, commissions, session notes and the month-end reports.
Stock
Record what each session consumes and know what is running out before it runs out.
Commissions and pay
Set each practitioner's rule once, and the month-end report comes out done.
Business reports
Occupancy, revenue and cancellations by service, practitioner or client, without waiting for month-end.
Session notes
Private to each practitioner, structured, with attachments and the client's progress alongside.
Platform
What sits underneath all of this.
AI, permissions, integrations, multiple branches and help inside the app itself.
Mintu — AI on WhatsApp
It answers when nobody can: books, reschedules, cancels and answers questions, in Portuguese.
Mintu Scriber
Record the session, review the draft and save — the recording is not kept.
Permissions and GDPR
Each practitioner sees what concerns them, with data in the European Union and every change logged.
Integrations and API
API, webhooks and GoHighLevel, in the integrations add-on.
Multiple branches
Each with its own calendar, team and revenue, and its own tax number if it is a separate entity.
AI help
It answers questions about features and settings, with the context of your account.
Want to see this in your own account?
Start free. We set it up with you and the data migration is on us.
Thirty days without a card, and we help you set it up.