Clicloud, from Globalsoft, is a clinical-operational platform with physiotherapy and Pilates verticals, and one thing that sets it apart from everything else on this list: the physical reception desk. It has a front-desk kiosk with check-in by Citizen Card or tax number, ticket queues and priorities, and references in hospitals and Portuguese charitable institutions. Globalsoft has been in the market since 1992.
Partial overlap. In physiotherapy and outpatient work we compete; on ticket queues and the institutional context, the scope is different.
Checked on 12 September 2026Public source: globalsoft.pt
| What is compared | Appointmint | Clicloud |
|---|---|---|
| Product scope | AppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI. | ClicloudCloud clinical-operational platform, with physiotherapy and Pilates verticals and physical reception components. |
| Calendar and online booking | AppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking. | ClicloudConsultations and sessions, attendance, and online booking through Globalbooking, linked to the website and social networks. |
| Client record and clinical notes | AppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record. | ClicloudClient and clinical record, treatments and history, with distinct access for doctor, physiotherapist and patient. |
| Certified invoicing | AppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice. | ClicloudIntegrated invoicing announced. We found no published tax authority certification number. |
| Client communication | AppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language. | ClicloudAlerts and confirmations by SMS and email. We found no WhatsApp. |
| Automations and pipelines | AppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage. | ClicloudWe found no event-driven automations, client pipelines or AI. |
| Electronic prescribing (PEM) | AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own. | ClicloudThe site mentions paperless prescriptions in the physiotherapy flow, but identifies no health authority certification. |
| Mobile apps | AppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete. | ClicloudA Clicloud app with doctor, physiotherapist and patient profiles. We could not verify the stores or feature parity. |
| Public pricing and trial | AppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration. | ClicloudPublishes no price. Demo and access on request through a form. |
Checked on 12 September 2026. See our pricing
“Appointmint has transformed the way we run our clinic. The combination of innovation, ease of use and how close the team stays makes this software an excellent choice for health professionals looking to gain efficiency and improve their clients' experience”
Márcio AlbertoManaging Partner and Physiotherapist · Click Saúde e Bem-EstarA clinic, hospital or charitable institution with a busy physical reception that needs a kiosk, ticket queues, priorities and card-based check-in.
Private clinics where the queue is not the problem — where the problem is filling the calendar, getting paid, invoicing and not losing clients along the way.
It does. Client check-in has a kiosk mode for a tablet at reception, with a large numeric keypad, a QR code beside it for anyone who prefers their phone, and printable posters carrying your branding. What the kiosk does not do is read the client's card — at reception, the record is filled from the Citizen Card — or manage ticket queues with priorities: Clicloud does that and we do not.
It does, but elsewhere: to fill in the client record, and for prescribers to sign electronic prescriptions, through the Appointmint Companion app. What does not exist is arrival check-in done by the client with the card at a kiosk.
In the part where the two overlap, yes. The rows above say where the scope is different. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.
This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.
The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.
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