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Appointmint vs Clicloud

Clicloud, from Globalsoft, is a clinical-operational platform with physiotherapy and Pilates verticals, and one thing that sets it apart from everything else on this list: the physical reception desk. It has a front-desk kiosk with check-in by Citizen Card or tax number, ticket queues and priorities, and references in hospitals and Portuguese charitable institutions. Globalsoft has been in the market since 1992.

Partial overlap. In physiotherapy and outpatient work we compete; on ticket queues and the institutional context, the scope is different.

Checked on 12 September 2026Public source: globalsoft.pt

Side by side

What is comparedAppointmintClicloud
Product scopeAppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, payments, communication, packages, stock, reports and AI.ClicloudCloud clinical-operational platform, with physiotherapy and Pilates verticals and physical reception components.
Calendar and online bookingAppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking.ClicloudConsultations and sessions, attendance, and online booking through Globalbooking, linked to the website and social networks.
Client record and clinical notesAppointmintConfigurable record, forms, surveys, consents, clinical reports and a client portal. Reads the Portuguese Citizen Card to fill in the record.ClicloudClient and clinical record, treatments and history, with distinct access for doctor, physiotherapist and patient.
Certified invoicingAppointmintOptional module. Invoices are issued through Cegid Vendus, certified by the Portuguese tax authority under no. 2230/AT — Appointmint is not the certified software, it is who operates it for you.ClicloudIntegrated invoicing announced. We found no published tax authority certification number.
Communication and automationsAppointmintWhatsApp on the clinic's own number, approved by Meta, or on the shared number; SMS and email. Automations written by the clinic — event, conditions, actions — and client pipelines by stage.ClicloudAlerts and confirmations by SMS and email. We found no AI.
Electronic prescribing (PEM)AppointmintComing soon. The integration with the Portuguese health service's PEM platform is built, with prescriber signing by Chave Móvel Digital or Citizen Card, and is switched on per eligible clinic. We hold no clinical certification of our own.ClicloudThe site mentions paperless prescriptions in the physiotherapy flow, but identifies no health authority certification.
Mobile appsAppointmintTwo native Android apps: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete.ClicloudA Clicloud app with doctor, physiotherapist and patient profiles. We could not verify the stores or feature parity.
Public pricing and trialAppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration.ClicloudPublishes no price. Demo and access on request through a form.

Checked on 12 September 2026. See our pricing

Where Clicloud is stronger than us

  • A proper front-desk kiosk: check-in by Citizen Card or tax number, ticket queues and priorities. Our check-in has a kiosk mode, but it identifies by phone or email and does not manage ticket queues — if you have a waiting room with a queue, this difference is real.
  • Institutional context: a vendor since 1992, with references in hospitals and charitable institutions. For a large organisation, that reduces perceived risk.
  • Mobile access profiles described by role — doctor, physiotherapist, patient.

Where Appointmint is stronger

  • Verifiable operational scope: online payments and direct debits, WhatsApp on the clinic's number, automations, pipelines, AI, stock, payroll, API and multi-branch.
  • Clinical reports from templates, forms, surveys and consents on the record, with the Scriber listening to the session and writing the draft. We found no AI at Clicloud.
  • Packages with an automatic balance, subscriptions, waiting lists, group classes with places and recurring appointments.
  • Client and lead pipelines by stage, with conversion rate and an alert for anyone stuck — the work of not losing the people who have not booked yet.
  • Starting without an intermediary. Create the account and try it; with Clicloud you go through a sales contact first.
  • Published pricing and thirty days without a card, against a demo requested through a form.

Appointmint has transformed the way we run our clinic. The combination of innovation, ease of use and how close the team stays makes this software an excellent choice for health professionals looking to gain efficiency and improve their clients' experience

Márcio AlbertoManaging Partner and Physiotherapist · Click Saúde e Bem-Estar

When Clicloud is the right choice

A clinic, hospital or charitable institution with a busy physical reception that needs a kiosk, ticket queues, priorities and card-based check-in.

When we are the right choice

Private clinics where the queue is not the problem — where the problem is filling the calendar, getting paid, invoicing and not losing clients along the way.

Frequently asked questions

Does Appointmint have a check-in kiosk?+

It does. Client check-in has a kiosk mode for a tablet at reception, with a large numeric keypad, a QR code beside it for anyone who prefers their phone, and printable posters carrying your branding. What it does not do is read the client's card or manage ticket queues with priorities — Clicloud does that and we do not.

So does Appointmint read the Citizen Card or not?+

It does, but elsewhere: to fill in the client record, and for prescribers to sign electronic prescriptions, through the Appointmint Companion app. What does not exist is arrival check-in done by the client with the card at a kiosk.

Is Appointmint an alternative to Clicloud?+

In the part where the two overlap, yes. The rows above say where the scope is different. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.

A note on method

This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.

The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.

Found something here that is wrong about your product? Tell us and we will correct it.

See for yourself, no card

Thirty days with everything open. If you decide to stay, we bring your data across from the old system for you.

Free data migration. No lock-in.