DOC — Digital Operations for Clinics — is clinic operations software: calendar, online booking, team, records, reminders and statistics. It is a direct competitor. The big difference in their favour is commercial: unlimited SMS and email advertised in the plans, and a cheaper invoicing module. The big difference against them is also commercial: the same official page shows price tables and trial lengths that do not agree with each other.
Product against product for outpatient and therapy clinics. It stops being an equivalent comparison if your decision requires prescribing or hospital integration.
Checked on 12 September 2026Public source: doc.pt
| What is compared | Appointmint | DOC.pt |
|---|---|---|
| Product scope | AppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI. | DOC.ptClinic operations: calendar, online booking, team, records, reminders, statistics and commercial modules. |
| Calendar and online booking | AppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking. | DOC.ptCalendar, availability, blocks, 24-hour online booking, team and multiple locations. |
| Client record and clinical notes | AppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record. | DOC.ptRecords, notes, documents and patient history. We found no public detail on clinical depth by specialty. |
| Certified invoicing | AppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice. | DOC.ptOptional module configurable for reporting to the tax authority. We found no certification number on the pages we read. |
| Client communication | AppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language. | DOC.ptSMS and email reminders, advertised as unlimited in the plans. |
| Automations and pipelines | AppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage. | DOC.ptAI assistants appear as "coming soon". We found no event-driven automation engine and no client pipelines by stage, and DOC's FAQ says there are currently no automatic integrations — only custom ones, on request (read on 9 October 2026). |
| Electronic prescribing (PEM) | AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own. | DOC.ptWe found no electronic prescribing, PEM, diagnostic test requests or health service integration. |
| Mobile apps | AppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete. | DOC.ptWe found no app in the stores. Access is through the browser, on the phone too. |
| Public pricing and trial | AppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration. | DOC.ptPublishes prices, but in two incompatible models at the same time, and advertises a 14-day trial in one place and 30 days in another. |
Checked on 12 September 2026. See our pricing
“Simple software on the outside, but with a huge impact on profitability.”
Márcio FrancoDirector, Physiotherapist · FisioQIAn outpatient clinic whose biggest cost is message volume, and which prefers a bundle with SMS and email not counted per message — after confirming in writing which table is actually in force.
Anyone who wants to know the final price without asking, and who needs communication to be automatic and tied to what happens in the calendar, not just reminders.
That is what the published plans advertise. What is not public is the fair-use policy behind the word "unlimited", and that is what decides the real bill. Ask for it in writing before comparing it with our bundle pricing.
Because on the day we read it, the same official page showed two pricing models at once and two different trial lengths. We are not saying it is expensive or cheap — we are saying it cannot be known, and that you should require a dated quote before deciding.
Both will do. The useful question is a different one: do you need packages with automatic balances, protocol-based pricing, rooms and practitioner commissions at month end? Test that specific workflow in both, with real data, before looking at price.
It is: the two do the same job and compete for the same clinics — the differences are in the rows above. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.
This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.
The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.
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