iMED, from ACIN, is clinical software with medicine prescribing, diagnostic test requests, access to the national patient registry, and apps for iPhone, iPad and Android. If your clinic prescribes, this is the hardest comparison on this list for us — and it is worth starting there rather than hiding it at the bottom of the page.
Different categories, and it is only fair to say so first. If the purchase is decided by certified prescribing, diagnostic test requests or the national patient registry, iMED does things today that we do not. Our integration with the Portuguese health service's PEM platform is built and its approval is under way, but we hold no clinical certification of our own. Below that line, compare the rest — that is where the differences start running our way.
Checked on 12 September 2026Public source: imed.pt
| What is compared | Appointmint | iMED |
|---|---|---|
| Product scope | AppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI. | iMEDCloud clinical and medical software: prescribing, diagnostic test requests, clinical records, calendar and invoicing, from single doctor to hospital. |
| Calendar and online booking | AppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking. | iMEDAppointments and calendar management module. |
| Client record and clinical notes | AppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record. | iMEDConfigurable clinical record, documents, different profiles by role, and access to the national patient registry. |
| Certified invoicing | AppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice. | iMEDModule with SAF-T, cash, reports and commissions, linked to software certified under no. 1480/AT. |
| Client communication | AppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language. | iMEDSupport by phone, email, chat and in person. We found no public description of automatic patient reminders or campaigns. |
| Automations and pipelines | AppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage. | iMEDWe found no event-driven automations, client pipelines or AI on the public pages. |
| Electronic prescribing (PEM) | AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own. | iMEDMedicine prescribing and diagnostic test requests certified by the health system authority, and access to the national patient registry, according to the vendor. |
| Mobile apps | AppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete. | iMEDA free app for iPhone and iPad, Android and Huawei. |
| Public pricing and trial | AppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration. | iMEDDoes not publish a current price table. The FAQ describes a first free year under conditions, then a calculation based on prescriptions and practitioners. |
Checked on 12 September 2026. See our pricing
“A versatile and complete solution, supported by a very available and committed team.”
Rafael Martinez CláudioCoordinator, Psychologist · COPEA doctor, clinic or institution where prescribing, requesting tests or consulting the national patient registry is a condition of entry. In that case do not compare on price: compare on what the law and clinical practice require of you.
Clinics where the real problem is operational — no-shows, phone calls, packages, invoicing, following up clients — and where prescribing either does not happen or is not what decides.
The integration with the Portuguese health service's PEM platform is built and its approval is under way: prescription submission, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password. It is switched on per eligible clinic. What we do not have, and do not promise for a date, is clinical certification of our own.
Some clinics do, with the clinical software for the medical act and something else for operations. Ask yourself whether you want to keep two records of the same patient: if the answer is no, choose on the requirement you cannot go without.
It depends on what decides your purchase. If it is running the clinic — diary, packages, invoicing, communication — then yes. If it is certified prescribing, diagnostic requests or public agreements, then no, and this page says so at the top. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.
This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.
The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.
Found something here that is wrong about your product? Tell us and we will correct it.
Thirty days with everything open. If you decide to stay, we bring your data across from the old system for you.
Free data migration. No lock-in.
