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Appointmint vs kiCLINIC

kiCLINIC, from KIUBO, has been in the market since 2003 and is strong exactly where the Portuguese market is complicated: prescribing and diagnostic test requests certified by the health system authority, electronic billing to the public health service, and documentation for ADSE, the police and military health schemes. It also has deep verticals — dental radiography, occupational medicine. In exchange, it publishes no prices.

Partly different categories. On public health agreements and medical verticals, kiCLINIC does things we do not. Our electronic prescribing with the health service's PEM platform is integrated, with approval under way; billing agreements with the public health service, ADSE and the forces' schemes is not in our scope today.

Checked on 12 September 2026Public source: kiclinic.pt

Side by side

What is comparedAppointmintkiCLINIC
Product scopeAppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI.kiCLINICClinical and medical management, with administrative and clinical components, invoicing, cash, prescriptions, public agreements, insurance, purchasing and stock.
Calendar and online bookingAppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking.kiCLINICMulti-user calendar with schedules configurable per clinician.
Client record and clinical notesAppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record.kiCLINICClinical records, insurance cases and document management. Dental charting, quotes and radiography; physiotherapy plans; occupational health functions.
Certified invoicingAppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice.kiCLINICInvoicing, cash and fees, with electronic billing to the public health service. The vendor states certification by both the tax and health system authorities.
Client communicationAppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language.kiCLINICWe found no public detail on reminders, campaigns or WhatsApp.
Automations and pipelinesAppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage.kiCLINICWe found no event-driven automations, client pipelines or AI.
Electronic prescribing (PEM)AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own.kiCLINICMedicine prescribing and diagnostic test requests, stated as certified by the health system authority.
Mobile appsAppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete.kiCLINICWe found no app in the stores.
Public pricing and trialAppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration.kiCLINICPublishes no prices. Two models described without figures: monthly rental with local installation, or one-off purchase with paid upgrades.

Checked on 12 September 2026. See our pricing

Where kiCLINIC is stronger than us

  • Public agreements and Portuguese clinical billing: the public health service, ADSE, the police and military health schemes. If you bill these, this is decisive and we do not cover it.
  • Prescribing and diagnostic test requests stated as certified, working today.
  • Deep medical verticals — dental radiography, occupational medicine, insurance cases — and the option of local installation for those who do not want the cloud.

Where Appointmint is stronger

  • The automation engine, which on kiCLINIC is not publicly described: six events that fire on their own — a booking made, after the appointment, a pack running out, a birthday, a stage change, a cancelled appointment —, the conditions the clinic sets, and seven actions, from the message to a task, a survey and a Google review request.
  • Client and lead pipelines by stage, built on your own tags, with a conversion rate, an alert for whoever is stalled, and automations that fire when someone changes stage.
  • WhatsApp on the clinic's own number, as a Meta-approved Tech Provider, with fifteen templates submitted to Meta automatically and the client's confirmation coming back to the calendar. On kiCLINIC's communication we found no public detail.
  • Clinical reports that adapt to each specialty — with dental charts, body charts and drawing on photos —, forms, surveys and consents on the client record, with Scriber listening to the appointment and writing the draft. On kiCLINIC we found no AI.
  • Packs with an automatic balance, memberships, direct debits and payment links, with the client's running account always right.
  • A public price, a trial, and cloud with no installation and no paid upgrades. kiCLINIC publishes neither figures nor a trial period; we publish plans and add-ons and give thirty days without a card.

“Appointmint is an essential tool in our daily operations. We use it every day to schedule massages and manage therapist commissions. The ease of use and intuitive interface stand out.”

Ana PatríciaDirector · Boeira Garden Hotel Spa

When kiCLINIC is the right choice

A Portuguese medical clinic that bills public agreements, needs certified prescribing and test requests, or needs integrated dental radiography or occupational medicine. And anyone who requires local installation rather than cloud.

When we are the right choice

Private clinics that bill the client rather than public schemes, and where what costs time is operations and communication.

Frequently asked questions

Does Appointmint bill the public health service or ADSE?+

We do not bill those bodies. What we have: insurer and health-scheme coverage (ADSE, Multicare…) recorded per service on the client record and deducted automatically from what the client is invoiced; public health service diagnostic code tables imported from the catalogue; and protocol-based invoicing for different price lists per partnership. If most of your volume is under public agreements, kiCLINIC is better prepared for that than we are today.

How much does kiCLINIC cost?+

It is not public. The vendor describes two models — monthly rental with local installation, or purchase with paid upgrades — without figures. Ask for a dated quote, and ask for the cost of upgrades and support after the first period too.

Is Appointmint an alternative to kiCLINIC?+

It depends on what decides your purchase. If it is running the clinic — diary, packages, invoicing, communication — then yes. If it is certified prescribing, diagnostic requests or public agreements, then no, and this page says so at the top. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.

A note on method

This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.

The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.

Found something here that is wrong about your product? Tell us and we will correct it.

See for yourself, no card

Thirty days with everything open. If you decide to stay, we bring your data across from the old system for you.

Free data migration. No lock-in.