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Appointmint vs Mendov

Mendov is one of the closest competitors to us on the essentials: calendar, patient record, invoicing, campaigns and indicators, sold in tiers by number of staff. Their published prices are even close to ours. The decision happens elsewhere — in what each one publishes about add-ons, and in the difference between sending campaigns and having automations that react to what happens in the clinic.

Product against product. Both target outpatient and therapy clinics with general needs.

Checked on 12 September 2026Public source: mendov.com

Side by side

What is comparedAppointmintMendov
Product scopeAppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI.MendovClinic operations: calendar, patient record, invoicing, campaigns and business indicators.
Calendar and online bookingAppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking.MendovCalendar, online booking, recurring appointments, schedules, multiple clinics, packages and resource management.
Client record and clinical notesAppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record.MendovClinical history, files, tags, treatment plans and interventions, with associated videos.
Certified invoicingAppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice.MendovInvoicing presented as certified by the tax authority. We found no certification number published.
Client communicationAppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language.MendovNotifications and campaigns by SMS and email, and promotion of Google reviews.
Automations and pipelinesAppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage.MendovCampaigns sent to a list. We found no event-driven automation engine, no client pipelines by stage and no AI.
Electronic prescribing (PEM)AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own.MendovWe found no electronic prescribing, PEM or diagnostic test requests.
Mobile appsAppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete.MendovWe found no app in the stores.
Public pricing and trialAppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration.MendovPublishes prices by staff tier. 14-day trial without a card.

Checked on 12 September 2026. See our pricing

Where Mendov is stronger than us

  • Referral management and intervention videos attached to treatment, which are specific and published. We have no documented equivalent — if that is part of your work, test it there.
  • Pricing close to ours at the small tiers, with an offer that is easy to understand: you pay per member of staff and that is it.
  • Migration and initial support promoted by the vendor itself, with a public promise of a first reply within 24 hours.

Where Appointmint is stronger

  • Real automations, not just campaigns. The practical difference: a campaign is a list you send a message to; an automation is a rule that fires on its own. There are six events that fire on their own — a booking made, after the appointment, a pack running out, a birthday, a stage change, a cancelled appointment —, the conditions the clinic sets, and seven actions, from the message to a task, a survey and a Google review request.
  • Client and lead pipelines, with the automations attached to them: a board of stages built on your own tags, with won and lost stages, a conversion rate, an alert for whoever is stalled, and rules that fire when a client changes stage.
  • WhatsApp on the clinic's own number, as a Meta-approved Tech Provider, with fifteen templates submitted to Meta automatically and the client's confirmation coming back to the calendar. On Mendov we found SMS and email.
  • AI working in the clinic: Mintu answers and books on WhatsApp, Scriber listens to the appointment and writes the report. On Mendov we found no AI.
  • Clinical reports that adapt to each specialty — with body charts, dental charts and drawing on photos —, forms, surveys and consents on the client record, with a change log saying who changed what and when.
  • Every add-on published — invoicing, AI, integrations, branding, storage, SMS and WhatsApp — and thirty days without a card against fourteen. On Mendov the base price is published; the rest you have to ask for.

“A versatile and complete solution, supported by a very available and committed team.”

Rafael Martinez CláudioCoordinator, Psychologist · COPE

When Mendov is the right choice

A small or mid-sized clinic that wants a simple per-staff offer and values referral management and intervention videos.

When we are the right choice

Anyone who wants the software to do work on its own — follow the lead, warn that the package is ending, ask for the review, send the survey — and to see the whole bill before signing.

Frequently asked questions

Do Mendov and Appointmint cost the same?+

At the small tiers the published prices are close. The difference shows up in what is not in the table: Mendov does not publish an add-on inventory and we do. Ask both for a dated quote for your actual clinic.

What is the difference between Mendov's campaigns and your automations?+

A campaign is a message the clinic decides to send to a list. An automation is a rule the clinic writes once — when this happens, and if these conditions hold, do these actions — and which then runs on its own, by WhatsApp, SMS, email, task or survey.

Is Appointmint an alternative to Mendov?+

It is: the two do the same job and compete for the same clinics — the differences are in the rows above. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.

A note on method

This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.

The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.

Found something here that is wrong about your product? Tell us and we will correct it.

See for yourself, no card

Thirty days with everything open. If you decide to stay, we bring your data across from the old system for you.

Free data migration. No lock-in.