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Appointmint vs Zappy Software

Zappy is the competitor closest to us: calendar, clients, cash, communication and mobile apps, for aesthetics, wellness, therapies and clinics. Two differences usually decide it — Zappy has a native iPhone app today and a larger installed base; we have the automation engine and client pipelines, WhatsApp on the clinic's own number, and a thirty-day trial with no card.

Product against product: both do the same job, for the same kind of business.

Checked on 12 September 2026Public source: zappysoftware.com

Side by side

What is comparedAppointmintZappy Software
Product scopeAppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, payments, communication, packages, stock, reports and AI.Zappy SoftwareScheduling and operational management for service businesses, with a simple CRM, optional invoicing, payments and communication.
Calendar and online bookingAppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking.Zappy SoftwareDay, week and practitioner views, recurring appointments, rooms and equipment, group classes and 24-hour online booking.
Client record and clinical notesAppointmintConfigurable record, forms, surveys, consents, clinical reports and a client portal. Reads the Portuguese Citizen Card to fill in the record.Zappy SoftwareClient record, treatments, intake forms, files, consents and packages.
Certified invoicingAppointmintOptional module. Invoices are issued through Cegid Vendus, certified by the Portuguese tax authority under no. 2230/AT — Appointmint is not the certified software, it is who operates it for you.Zappy SoftwareTwo optional invoicing modules. The site states tax authority certification no. 2230 — the same number as the software that issues our invoices.
Communication and automationsAppointmintWhatsApp on the clinic's own number, approved by Meta, or on the shared number; SMS and email. Automations written by the clinic — event, conditions, actions — and client pipelines by stage.Zappy SoftwareReminders by SMS, email and push, campaigns and confirmations. The vendor announces AI agents without detailing their scope publicly.
Electronic prescribing (PEM)AppointmintComing soon. The integration with the Portuguese health service's PEM platform is built, with prescriber signing by Chave Móvel Digital or Citizen Card, and is switched on per eligible clinic. We hold no clinical certification of our own.Zappy SoftwareWe found no electronic prescribing, PEM or health service integration on the public pages.
Mobile appsAppointmintTwo native Android apps: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete.Zappy SoftwareA practitioner app and a customisable client app, on the App Store and Google Play.
Public pricing and trialAppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration.Zappy SoftwarePublishes a price table by number of practitioners, with add-ons itemised. 14-day trial.

Checked on 12 September 2026. See our pricing

Where Zappy Software is stronger than us

  • A native iPhone app, for the team and for the client. Ours is coming soon — if your whole team works on iPhone and needs the installed app now, that weighs on the decision.
  • A larger installed base. Zappy states publicly that more than 15,000 professionals use the product.
  • A client app carrying the clinic's own brand, published in the stores under the business name.

Where Appointmint is stronger

  • The automation engine and the pipelines. Zappy describes a simple CRM and announces AI agents; what we publish is the mechanism — event, conditions, actions — and the client moving between stages on its own.
  • Clinical reports from templates, with the Scriber listening to the session and writing the draft. Zappy publishes intake forms and files; we found nothing that writes the report for you.
  • The money side beyond issuing the invoice: packages with an automatic balance, subscriptions, direct debits, payment links, protocol pricing and bank statement reconciliation.
  • WhatsApp on the clinic's own number, as a Meta-approved Tech Provider.
  • Client check-in with a kiosk mode for the tablet at reception, a QR code beside it and print-ready posters carrying the clinic's brand.
  • Thirty days without a card, against fourteen. In a real clinic, two weeks is not enough to test a month of invoicing.

Appointmint has transformed the way we run our clinic. The combination of innovation, ease of use and how close the team stays makes this software an excellent choice for health professionals looking to gain efficiency and improve their clients' experience

Márcio AlbertoManaging Partner and Physiotherapist · Click Saúde e Bem-Estar

When Zappy Software is the right choice

Aesthetics, wellness and therapy businesses where the team works from the phone, especially iPhone, or where a client app under the business's own brand is part of the image.

When we are the right choice

Clinics with real operational weight — packages, rooms, invoicing, several people — that want lead capture, follow-up and communication automated in one place, and the whole price visible before talking to a salesperson.

Frequently asked questions

Is Zappy cheaper than Appointmint?+

It depends on team size and on what counts as a user. Zappy charges per practitioner and invoicing per till; we include users in the plan and invoicing is a module. Both publish prices, which is rare on this list — do the maths with your clinic's real number of people, branches and tills, on both pages.

Is Zappy's invoicing certified and Appointmint's not?+

Both issue through software certified by the Portuguese tax authority. We say which: Cegid Vendus, no. 2230/AT. Appointmint is not the certified software — it is who operates it for you. The number Zappy states in its public offer is the same one.

Can I move from Zappy to Appointmint without losing my history?+

Yes. Data migration is free and we do it, not you. Tell us what has to come across — clients, appointments, history — and before we start we will tell you what we can bring and what we cannot.

Is Appointmint an alternative to Zappy Software?+

It is: the two do the same job and compete for the same clinics — the differences are in the rows above. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.

A note on method

This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.

The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.

Found something here that is wrong about your product? Tell us and we will correct it.

See for yourself, no card

Thirty days with everything open. If you decide to stay, we bring your data across from the old system for you.

Free data migration. No lock-in.