Zappy is the competitor closest to us: calendar, clients, cash, communication and mobile apps, for aesthetics, wellness, therapies and clinics. Two differences usually decide it — Zappy has a native iPhone app today and a larger installed base; we have the automation engine and client pipelines, WhatsApp on the clinic's own number, and a thirty-day trial with no card.
Product against product: both do the same job, for the same kind of business.
Checked on 12 September 2026Public source: zappysoftware.com
| What is compared | Appointmint | Zappy Software |
|---|---|---|
| Product scope | AppointmintRunning and automating an appointment-based business: calendar, client record, clinical notes, invoicing, online payments and prepayments, communication, packages, stock, reports and AI. | Zappy SoftwareScheduling and operational management for service businesses, with a simple CRM, optional invoicing, payments and communication. |
| Calendar and online booking | AppointmintRooms and resources, group classes, waiting lists, recurring appointments, practitioner and branch absences, and online booking. | Zappy SoftwareDay, week and practitioner views, recurring appointments, rooms and equipment, group classes and 24-hour online booking. |
| Client record and clinical notes | AppointmintA configurable record and clinical reports the clinic shapes to its specialty: 56 ready-made templates across 16 areas — physiotherapy, dentistry, psychology, nutrition, osteopathy, podiatry and more —, with body charts, dental charts, photos you can draw on, tables and signatures, and templates built with AI from the document you already use. Forms, surveys, consents and a client portal. Reads the Portuguese Citizen Card to fill in the record. | Zappy SoftwareClient record, treatments, intake forms, files, consents and packages. |
| Certified invoicing | AppointmintOptional module. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus no. 2230/AT, with real-time or SAF-T reporting. Insurer and health-scheme coverage is recorded per service on the client record and deducted automatically from what is invoiced; public health service and scheme code tables are imported from the catalogue, with the codes on the invoice. | Zappy SoftwareTwo optional invoicing modules. The site states tax authority certification no. 2230 — the same number as the software that issues our invoices. |
| Client communication | AppointmintWhatsApp on the clinic's own number: we are a Meta-approved Tech Provider, and the clinic connects its number from inside Appointmint, one per branch. Fifteen ready-made message templates, from the reminder to the payment request, submitted to Meta automatically when the number is connected, plus whichever the clinic writes, with quick-reply buttons. The client confirms with a button and the reply reaches the calendar. Also SMS and email, with its own wording per client language. | Zappy SoftwareReminders and confirmations by SMS, email and push notification, and campaigns. |
| Automations and pipelines | AppointmintAn automation engine the clinic writes itself: six events — a booking made, after the appointment, a pack running out, a birthday, a stage change and a cancelled appointment —, the conditions the clinic sets (service, first or nth appointment, client tags, days stalled in a stage, send time), and seven actions: WhatsApp, SMS, email, a task for the team, a survey, a Google review request and moving the client to another stage. Twelve automations ready to switch on. Pipelines built on the clinic's own tags, with won and lost stages, an alert for whoever is stalled, and time per stage. | Zappy SoftwareA simple CRM and campaigns. The vendor announces AI agents without detailing their scope publicly. We found no event-driven automation engine and no client pipelines by stage. |
| Electronic prescribing (PEM) | AppointmintIntegration with the Portuguese health service's PEM platform built, with the health service's approval under way: prescription, medicine search and prescriber signing by Chave Móvel Digital, Citizen Card or username and password, switched on per eligible clinic. We hold no clinical certification of our own. | Zappy SoftwareWe found no electronic prescribing, PEM or health service integration on the public pages. |
| Mobile apps | AppointmintTwo Android apps published on Google Play: admin and client portal. The iPhone version is coming soon; until then the iPhone opens the web version, which is complete. | Zappy SoftwareA practitioner app and a customisable client app, on the App Store and Google Play. |
| Public pricing and trial | AppointmintPlans and add-ons published on the site. Thirty days without a card, and free data migration. | Zappy SoftwarePublishes a price table by number of practitioners, with add-ons itemised. 14-day trial. |
Checked on 12 September 2026. See our pricing
“Appointmint has transformed the way we run our clinic. The combination of innovation, ease of use and how close the team stays makes this software an excellent choice for health professionals looking to gain efficiency and improve their clients' experience”
Márcio AlbertoManaging Partner and Physiotherapist · Click Saúde e Bem-EstarAesthetics, wellness and therapy businesses where the team works from the phone, especially iPhone, or where a client app under the business's own brand is part of the image.
Clinics with real operational weight — packages, rooms, invoicing, several people — that want lead capture, follow-up and communication automated in one place, and the whole price visible before talking to a salesperson.
It depends on team size and on what counts as a user. Zappy charges per practitioner and invoicing per till; we include users in the plan and invoicing is a module. Both publish prices, which is rare on this list — do the maths with your clinic's real number of people, branches and tills, on both pages.
No: both are certified. Appointmint issues invoices, receipts and credit notes certified by the Portuguese tax authority, through Cegid Vendus, certified software no. 2230/AT. The number Zappy states in its public offer is the same one.
Yes. Data migration is free and we do it, not you. Tell us what has to come across — clients, appointments, history — and before we start we will tell you what we can bring and what we cannot.
It is: the two do the same job and compete for the same clinics — the differences are in the rows above. If you do switch, data migration is free and we do it, not you: tell us what has to come across — clients, appointments, history, packages, invoicing — and before we start we will tell you what we can bring and what we cannot.
This analysis was carried out by an artificial intelligence agent, under explicit instructions to be impartial, to cite only public sources, and to record what it could not confirm rather than filling it in with something plausible. It was then reviewed by us, and whatever is said here about Appointmint has to hold up in the product.
The research closed on 12 September 2026. Products change and so do prices — always confirm with the vendor before deciding.
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